Welcome to Travel Alberta Holiday Card help. Here you will find answers to commonly asked questions about the program and advice on how to troubleshoot some of the issues or problems you may encounter on this section of TravelAlberta.com. If you do not find what you are looking for here, please call toll free (877) 421-8082 or e-mail cardhelp@travelalberta.com.

General help/frequently asked questions & answers

• What is the Travel Alberta Holiday Card?
• How do I get a Travel Alberta Holiday Card?
• Is there a fee to get a card?
• How do I use the Travel Alberta Holiday Card?
• Why do I need to log into the Travel Alberta Holiday Card site?
• I have forgotten my username or password!
• How do I register my Travel Alberta Holiday Card?
• How do I update or change my information including removing my account?
• How do I subscribe or unsubscribe to your various information services?
• How do I obtain an extra Travel Alberta Holiday Card or I have lost my card?
• What software do I require on the Travel Alberta Holiday Card Web site?
• Why is the Travel Alberta Holiday Card Web site different from TravelAlberta.com?
• When I browse from the Travel Alberta Holiday Card Web site to TravelAlberta.com - how do I get back to the card section?
• What if I am really stuck or my topic does not appear on this list?
• Important information for Alberta tourism industry members.

Log-in help/frequently asked questions & answers

• Why can't I log-in to the Travel Alberta Holiday Card Web site?
• How do I log-in to the Travel Alberta Holiday Card Web site on a computer?
• Do I need to register my Travel Alberta Holiday Card?
• How do I report a Travel Alberta Holiday Card security issue to Travel Alberta?
• What are the Travel Alberta Holiday Card log-in options?
• What are cookies?
• How does Travel Alberta help protect my information?
• How does Travel Alberta help protect my privacy?
• How Do I Log-Out of the Travel Alberta Holiday Card Web Site?